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GlobeVM

Managed IT services and IT support in Glendale

Glendale is corporate offices on Brand Boulevard, creative campuses on Flower Street, medical practices around three hospitals, and a deep base of family-owned firms. We run IT and security for businesses like these, and come on site when hands are needed.

Where we come to you

Downtown Glendale
Office towers and professional firms along Brand Boulevard and Central Avenue.
Grand Central and Flower Street
Creative and animation campuses, plus light industry.
Medical offices
Practices near Adventist Health Glendale, Glendale Memorial and USC Verdugo Hills.
Montrose and the foothills
Small offices and shops below the Verdugo Mountains.

Who provides managed IT services in Glendale, CA?

GlobeVM provides managed IT, IT support and cybersecurity for businesses in Glendale, California, from Brand Boulevard offices to medical practices and creative studios. We're based in Los Angeles. Help starts remotely within 15 minutes around the clock, and an engineer comes on site when hands are needed. You can talk through decisions with the owners, in English or Farsi.

Downtown Glendale and Brand Boulevard

Downtown Glendale grew up along Brand Boulevard, and today it mixes office towers with the Glendale Galleria and the Americana at Brand. LegalZoom and Public Storage have their headquarters in Glendale, DreamWorks Animation is one of its largest employers, and smaller law, accounting, insurance and real estate firms rent suites in the same buildings. The Glendale Courthouse on Broadway keeps law practices close by.

Firms like these hold client files, financial records and identity documents, and many move money by wire. The most common threat to offices like this is email fraud: a fake invoice, or a hijacked mailbox that changes payment instructions. Email security, multi-factor sign-in on every account, and a call-back rule for any change to wire details stop most of it. Our guide to business email compromise shows how these scams work.

Creative campuses on Flower Street

Around Flower Street and the old Grand Central Air Terminal, Glendale hosts large creative campuses, including Walt Disney Imagineering and DreamWorks Animation, along with design, animation and post-production companies of every size. Their work looks a lot like Burbank's next door: very large files, render and edit workstations, and studio clients who send security questionnaires.

For smaller creative shops, the job is to keep artists productive without leaving content exposed: fast, separated networks, workstations that are patched and monitored, secure remote access for artists who work from home, and backups of project files that are tested by restoring them. Our Burbank page covers studio security assessments in more depth.

Medical practices around Glendale's hospitals

Glendale has three hospitals: Adventist Health Glendale, Dignity Health Glendale Memorial Hospital and USC Verdugo Hills Hospital. Around them are physician groups, dental offices, imaging centers, pharmacies and therapy practices, many in older medical buildings where the network was added one cable at a time.

Every one of these practices works under HIPAA. In practice that means a current risk analysis, encrypted laptops and phones, secure email and texting with patients, and access that ends when someone leaves. We set up HIPAA compliance safeguards and keep the records that prove them. See IT for healthcare practices and dental offices.

Family-owned firms, and support in Farsi

Glendale has one of the largest Armenian communities outside Armenia, and many of its families came to Glendale by way of Iran. Family-owned firms of every kind are common here, from retail and service businesses to medical groups and law offices. Many have grown for years without an IT plan, so a new hire, a second location or a ransomware scare is often what starts the conversation.

Support is available in Farsi as well as English, and the person who picks up is often an owner, George Mansoor or Nazy Rafaeil. For owners who would rather talk through a new system or a security plan in Farsi, that makes planning easier. We don't offer support in Armenian.

Hillsides, fire risk and Glendale's own utility

Glendale backs onto the Verdugo Mountains. The city has adopted updated state fire maps that put much more of it in the Very High Fire Hazard Severity Zone because of wind-driven embers from the Verdugos, and its fire chief has said 63 percent of the city is wildland urban interface. A fire or an evacuation can close an office for days even if the building is fine.

Glendale also has its own utility, Glendale Water & Power, which supplies the city's electricity and water. Whoever supplies your power, outages happen. Cloud-based files, battery backup for network gear, a second internet connection and a written business continuity plan let your team keep working from home when the office can't open.

How we work with Glendale businesses

Most help starts remotely, within minutes of your call. When something needs hands, such as new equipment, a failed switch or a move to a new suite, an engineer comes to you. Businesses with a second site in Burbank, Pasadena or the Valley get one setup and one number to call. See our pages for Pasadena and the San Fernando Valley.

What Glendale businesses use most

The services that fit Brand Boulevard firms, creative studios and the practices near Glendale's hospitals.

  • Email security

    Protection against the invoice and wire fraud aimed at Brand Boulevard firms.

  • HIPAA compliance

    Risk analysis and safeguards for practices near Glendale's three hospitals.

  • Managed IT

    One monthly plan for family-owned firms with no IT staff of their own.

  • Endpoint security

    Patched, monitored workstations for artists and staff, in the office or at home.

  • 24/7 business continuity

    A plan for fire weather, evacuations and outages that works from home.

  • Help desk and IT support

    Help in English or Farsi, in under 15 minutes, around the clock.

Every GlobeVM client also gets firewall management, endpoint protection, email filtering and multi-factor authentication as part of the plan, not as add-ons.

How support works wherever you are

Help starts remotely

Most problems are fixed remotely, so help begins within minutes of your call, around the clock.

Engineers come to you

When something needs hands, such as new equipment, a failed switch or a move, an engineer comes on site.

You reach the owners

One number, answered by a person in Los Angeles, often George Mansoor or Nazy Rafaeil, in English or Farsi.

Questions from Glendale businesses

Do you serve Glendale, California or Glendale, Arizona?

Glendale, California, in Los Angeles County, next to Burbank and Pasadena. GlobeVM works in Los Angeles and Ventura counties.

Can an engineer come to our office in Glendale?

Yes. When an issue needs hands, an engineer comes on site anywhere in Glendale, from Downtown and Brand Boulevard to Montrose. Most problems are fixed remotely first, often within minutes of your call.

Do you offer support in Armenian?

No. We support clients in English and Farsi. When you call, you often reach one of the owners directly.

Our office is in a fire hazard zone. What should we set up?

Keep files and email in the cloud with a separate backup, put network equipment on battery backup, add a second internet connection, and make sure everyone can work securely from home. Write the plan down and test it before fire season.

We're a small family business. Do we really need managed IT?

If losing your files, your email or a day of work would hurt, yes. A managed plan covers the help desk, updates, security and backups for one monthly fee, so nothing depends on a relative who happens to be good with computers.

More answers in our managed IT and cybersecurity FAQ.

Nearby areas and industries

Find out where your IT and security stand

A free assessment of your systems, backups and security. You get a clear list of what's fine, what's at risk and what to fix first. No obligation.

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