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IT support and cybersecurity for financial services firms

Advisors, accountants, tax preparers and lenders hold the data fraudsters want most. We run IT and security that meets the rules you answer to and holds up through tax season.

The rules you work under

FTC Safeguards Rule
A written information security program for non-bank financial firms, including tax preparers.
SEC Regulation S-P
Amended in 2024: incident response programs and 30-day customer notice for brokers and registered advisers.
FINRA rules
Supervision, recordkeeping and business continuity for broker-dealers.
IRS Publication 5708
The IRS template for the written security plan tax professionals must keep.

What IT does a financial services firm need?

A financial firm needs IT that protects client financial data and proves it to regulators. That means a written information security program, multi-factor authentication on every system with client data, encryption, a secure client portal instead of email attachments, tested backups and an incident response plan. Which rules apply depends on the firm: the FTC Safeguards Rule, SEC Regulation S-P or FINRA.

What a financial firm's IT has to handle

CPA firms, tax preparers, financial advisors and mortgage brokers hold Social Security numbers, bank account details, tax returns and account access. That makes them prime targets for phishing, account takeover and wire fraud. A single compromised mailbox can be used to send fake transfer instructions to clients who trust the sender.

The work is also seasonal. Tax firms see their heaviest load from January to April and again before the October extension deadline. A slow system or a locked account in March costs far more than the same problem in July. Our guide to IT for accounting firms covers busy-season planning.

  • A secure client portal for tax documents and statements, instead of attachments in email
  • Multi-factor authentication on email, tax software, portals and custodian platforms
  • Maintenance and upgrades scheduled outside your busiest months
  • Laptops, licenses and access ready before seasonal staff start, so they can work on day one
  • A rule that any change to payment or transfer instructions is confirmed by phone at a known number

The rules financial firms work under

The FTC Safeguards Rule covers a wider group than most people expect. The FTC's own examples include mortgage brokers, finance companies, collection agencies, tax preparation firms, and investment advisers that are not required to register with the SEC. Covered firms need a written information security program based on a written risk assessment, with a qualified individual responsible for it, plus multi-factor authentication, encryption of customer information and staff training.

Since May 2024, covered firms must also notify the FTC within 30 days of discovering a security event involving the unencrypted information of at least 500 consumers. Firms that hold information on fewer than 5,000 consumers are exempt from a few parts of the rule, such as the written risk assessment and the incident response plan, but not from the rule itself.

Tax professionals have a further duty. The IRS states that federal law requires them to create and maintain a written information security plan, and its Publication 5708 provides a template. Broker-dealers and registered investment advisers answer to the SEC's Regulation S-P, amended in 2024 to require a written incident response program and customer notice within 30 days of learning that sensitive information was, or likely was, accessed without authorization. Larger firms had to comply by December 2025 and smaller firms by June 2026. FINRA members also have supervision, recordkeeping and business continuity rules; see what FINRA cybersecurity compliance requires.

Our work with financial firms starts by confirming which of these obligations apply to you, then building the program and the evidence to match.

Client communications and records

Regulated firms have to keep records of business communications, and regulators have fined firms heavily for business conversations held on personal texting apps that were never captured. Firms outside SEC or FINRA rules benefit from the same habit: business conversations on business systems that are retained and searchable. Our article on off-channel communications explains where the line sits.

Email is still the main channel for fraud. Attackers who get into a mailbox, or imitate one convincingly, send changed wiring instructions or fake invoices. Strong email filtering, domain protection such as DMARC and multi-factor authentication stop most of these attempts. A phone callback rule stops most of the rest.

Planning for an incident before it happens

The Safeguards Rule and Regulation S-P both expect you to know what to do before something goes wrong. A written incident response plan names who decides, who calls the insurer, who preserves evidence, and who notifies clients and regulators within the deadlines. We help you write it, walk through it with a short tabletop exercise, and keep it current.

Cyber insurers ask many of the same questions. Multi-factor authentication, tested backups, endpoint detection and staff training are now common conditions for coverage, and a clear record of them makes renewals easier.

How GlobeVM supports a financial firm

On top of our standard security, financial firms get help with the written security program and risk assessment, a secure way to exchange documents with clients, monitoring for stolen staff credentials on the dark web, tested backups for tax and accounting data, and maintenance scheduled around your busy season.

If your firm already has a qualified individual for the Safeguards Rule, we work with them. If not, we help you decide who should hold that role and give them what they need to report to leadership.

Services that matter most to financial firms

Where we focus for advisors, accountants and lenders, on top of the security every client gets.

  • Compliance and risk management

    A written information security program and risk assessment matched to the Safeguards Rule, IRS guidance or Regulation S-P.

  • Email security

    Filtering, impersonation checks and DMARC to stop fake wire instructions and invoice fraud.

  • Dark web monitoring

    Alerts when staff credentials show up in breach dumps, so passwords change before anyone uses them.

  • Access control

    Multi-factor sign-in on every system with client data, and access removed the day someone leaves.

  • Penetration testing

    Annual penetration testing is one way larger covered firms meet the Safeguards Rule's testing requirement.

  • Data protection

    Encryption and tested backups for tax, accounting and client files.

Every GlobeVM client gets firewall management, endpoint protection, email filtering and multi-factor authentication as part of the plan, not as add-ons. The services above are where we go further for your industry.

Questions we hear most

Does the FTC Safeguards Rule apply to my firm?

If you are a non-bank business that offers financial products or services to consumers, it probably does. The FTC's examples include tax preparers, mortgage brokers, finance companies and investment advisers that are not registered with the SEC. If you are unsure, we can walk through your services with you and your attorney.

What is a written information security plan, and do we need one?

It is a document that describes how your firm protects client information: who is responsible, what risks you face, which safeguards you use, how you train staff and what you do after an incident. The IRS says federal law requires tax and accounting professionals to have one, and the Safeguards Rule requires a written program from covered firms. IRS Publication 5708 is a good starting template.

How do we send tax documents to clients securely?

Use a client portal or an encrypted file-sharing service with multi-factor sign-in, not plain email attachments. Clients upload and download documents there, and you control how long files stay available. We help choose and set up one that fits your tax and accounting software.

Can you keep our systems running during tax season?

That is what the plan is built around. We schedule updates and upgrades outside your busiest months, prepare accounts and laptops for seasonal staff in advance, and monitor around the clock. If something breaks in March, you reach a person in under 15 minutes.

What does a cyber insurer expect from a financial firm?

Most insurers now ask for multi-factor authentication, endpoint detection and response, tested backups kept separate from your network, email filtering and regular staff training before they write or renew a policy. They also ask how quickly you can detect and respond to an incident. We help you answer the application accurately.

Related guides

Find out where your IT and security stand

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