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GlobeVM

Managed IT services and IT support in Santa Monica

Santa Monica's tech and creative companies, the professional firms downtown and the medical centers on its east side all need IT that keeps up with hybrid teams. We run it, secure it and come on site when hands are needed.

Where we come to you

Downtown
Offices, coworking space and hotels around the Third Street Promenade.
Colorado Ave and Olympic Blvd
Creative, gaming, music and media offices.
Santa Monica Business Park
Campus offices near Ocean Park Boulevard.
Medical centers
Practices near Providence Saint John's and UCLA Santa Monica.

Who provides managed IT services in Santa Monica?

GlobeVM provides managed IT, IT support and cybersecurity for Santa Monica businesses, from creative and tech companies on Colorado Avenue and Olympic Boulevard to downtown professional firms and medical practices. We're based in Los Angeles. Help starts remotely within 15 minutes around the clock, and an engineer comes on site when hands are needed.

Silicon Beach and the creative industries

The City of Santa Monica counts more than 3,000 businesses in its creative industries and technology sector, often called Silicon Beach, and they employ about a third of the people who work in the city. Its 2024 list of principal employers includes Snap, Amazon, Hulu, Activision, Universal Music Group and Lionsgate, and the RAND Corporation is headquartered here too.

Most Santa Monica companies are much smaller than those names: a 15-person agency, a game studio, a production company, a startup in a coworking space. They tend to be cloud-first, mix Macs and PCs, hire fast and work hybrid. The IT that fits them is light on servers and heavy on identity: one account per person with multi-factor sign-in, managed laptops that encrypt and update wherever they are, and apps that all sign in through that one account.

Hybrid teams and offices that change

Many Santa Monica teams split time between home, a coworking desk and a shared office, and they grow or shrink quickly. That makes onboarding and offboarding the most important IT process here. A new hire should have a ready laptop and the right access on day one. Someone leaving should lose access the same day, with company files staying in company accounts. Our guide to IT onboarding and offboarding lists the steps.

Coworking and shared offices bring their own risk: a network you don't control, shared printers and strangers on the same Wi-Fi. We set laptops up to be safe on any network, with endpoint security, encrypted disks and secure remote access to company systems, so where someone sits doesn't matter.

Santa Monica's city fiber

Santa Monica built its own fiber network, City Net, starting from a 1998 plan to connect city buildings, schools and Santa Monica College. It now serves businesses too: internet providers sell service over it, and the city leases fiber directly to local companies. For a studio or agency that moves large files, it's worth asking whether your building can connect.

Whatever the provider, we set up the firewall, Wi-Fi and switches behind it, keep guest and work networks apart, and add a backup internet connection so one outage doesn't stop a release or a client call.

Downtown firms, hotels and shops

Downtown Santa Monica, around the Third Street Promenade and Ocean Avenue, mixes law, accounting and real estate offices with hotels, restaurants and shops. The Metro E Line ends here, at Downtown Santa Monica station, and many people who work downtown commute in from across the region.

Hotels, restaurants and shops take cards all day, so PCI DSS applies: card systems on their own network, guest Wi-Fi apart from everything else, and access reviewed. Professional firms downtown face the same email fraud as firms anywhere money moves by wire. Our guide for restaurants and hospitality businesses covers the details.

Medical practices near the hospitals

Providence Saint John's Health Center and UCLA Medical Center, Santa Monica are two of the city's largest employers, and physician, dental and therapy practices cluster in the medical buildings around them. They work under HIPAA, which means a current risk analysis, secure email and texting with patients, encrypted devices and tested backups. See HIPAA compliance and IT for healthcare practices.

Fire, evacuations and staying online

When the Palisades Fire broke out in January 2025, Santa Monica ordered evacuations north of San Vicente Boulevard and issued an evacuation warning north of Montana Avenue. Offices outside the fire's path still closed for days, and a 6 p.m. to 6 a.m. curfew applied in the evacuation areas.

Files and email in cloud services with a separate backup, laptops that work securely from anywhere, and a written business continuity plan are what keep work going in a week like that. GlobeVM is based in Los Angeles and comes to you: most help starts remotely within minutes, and an engineer comes on site when hands are needed. Firms on the other side of the 405 can see our Beverly Hills page.

What Santa Monica businesses use most

The services that fit hybrid tech and creative teams, downtown firms and hospitality businesses.

  • Access control

    One account per person with multi-factor sign-in, switched on and off the day someone starts or leaves.

  • Endpoint security

    Encrypted, updated laptops that stay safe on home and coworking networks.

  • Managed Microsoft 365

    Microsoft 365 set up and secured, with separate backups of mail and files.

  • Network management

    Office networks with guest and work traffic kept apart, plus backup internet.

  • PCI DSS

    Card systems separated and documented for hotels, restaurants and shops.

  • Help desk and IT support

    Help in under 15 minutes, around the clock, for teams that work late.

Every GlobeVM client also gets firewall management, endpoint protection, email filtering and multi-factor authentication as part of the plan, not as add-ons.

How support works wherever you are

Help starts remotely

Most problems are fixed remotely, so help begins within minutes of your call, around the clock.

Engineers come to you

When something needs hands, such as new equipment, a failed switch or a move, an engineer comes on site.

You reach the owners

One number, answered by a person in Los Angeles, often George Mansoor or Nazy Rafaeil, in English or Farsi.

Questions from Santa Monica businesses

We're fully remote or hybrid. Do we still need managed IT?

Usually, yes. Without an office server, the risks move to accounts and laptops: stolen passwords, lost devices and former staff who still have access. Managed IT covers those: multi-factor sign-in, device management, onboarding and offboarding, backups of cloud data and a help desk.

Can you support a team in a coworking space?

Yes. We set laptops up to be safe on networks you don't control, with encryption, endpoint protection and secure access to your systems. When you move into your own office, we set up the network there.

Do you come on site in Santa Monica?

Yes. When an issue needs hands, an engineer comes to your office, from Downtown to the Santa Monica Business Park. Most problems are fixed remotely first, often within minutes.

Do you back up Microsoft 365 email and files?

Yes. Microsoft keeps the service running, but it doesn't protect you from accidental deletion, ransomware or a departing employee wiping files. We add separate, tested backups of mail and files.

We hire and let people go quickly. How do you keep up?

With a written checklist for each. New hires get a ready laptop and the right access on day one. When someone leaves, their access is removed the same day, their files are kept, and their laptop is wiped and reissued.

More answers in our managed IT and cybersecurity FAQ.

Nearby areas and industries

Find out where your IT and security stand

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