What our Citrix managed services cover
We agree the list with you up front, based on what you run. It can include:
- Published apps and desktops: adding, changing and removing what each group of users can open.
- StoreFront: the app store your people use to find their Citrix apps and desktops.
- NetScaler: the gateway in front of Citrix, including its firmware and certificates, since outside access depends on both.
- Login security: multi-factor authentication for Citrix logins, and access that matches each person's job.
- Hypervisors: the VMware or XenServer hosts your Citrix servers run on.
- Versions and licenses: checking your release against Citrix lifecycle dates, and your licensing against current Citrix rules.
How ongoing Citrix management works
We start with a free IT assessment, so we can see what you have. Then we write down what we look after and what stays with you. If you already have an IT team, we can work alongside them as co-managed IT.
Monitoring runs 24/7. We run it with trusted monitoring partners, and George is part of it as well.
Citrix consulting services
Consulting is for a defined piece of work. You might call us to:
- Plan a new Citrix build, or decide if you need one at all.
- Move Citrix and the servers behind it from your office to a data center.
- Require multi-factor authentication for Citrix logins.
- Put StoreFront and NetScaler in place.
- Run XenServer alongside VMware.
- Review an older environment and list what is fine, what is at risk, and what to fix first.
Citrix projects we have delivered
These are real projects from our IT case studies. We keep client names private, so each one is described by the type of business.
- A law office: we moved all of its servers to data centers, running on VMware, and implemented Citrix access with published applications.
- An accounting company: we moved all servers from the office to a data center, set up Citrix StoreFront, NetScaler and security, and incorporated XenServer alongside VMware.
- A consumer products company: we moved physical workstations and servers to VMware, implemented Citrix virtual apps, and required multi-factor authentication to log in to Citrix.
Citrix names and licensing in 2026
Citrix product names have changed, and old names still show up in contracts and documents. Citrix ADC is now NetScaler. Citrix Hypervisor is now XenServer. Citrix Virtual Apps and Desktops is the product once sold as XenApp and XenDesktop, and Citrix DaaS is its cloud version.
Licensing changed too. Citrix set April 15, 2026 as the end of file-based licensing. The replacement for license files is its cloud-based License Activation Service, or LAS. Older versions may not work with LAS, so check your version and your licenses together. If your licenses still come from license files, look at that first.
Citrix also ships Long Term Service Releases and Current Releases, each with its own support dates. We check your version against the lifecycle dates Citrix publishes.
We last checked these facts in November 2026. Citrix can change its terms, so confirm yours with Citrix or your reseller.
When Citrix is not the answer
Citrix suits some businesses and not others. A small team with a few ordinary apps may not need it. Azure Virtual Desktop and Windows 365 from Microsoft are other ways to deliver desktops, and our virtual desktops page explains how to think about fit. If you are also rethinking the servers underneath, read our guide to VMware alternatives.
If we think Citrix is the wrong fit for you, we will say so.
Citrix projects anywhere in the United States
We are based in Los Angeles, and we take on Citrix projects anywhere in the United States. We gladly travel to you, so call us wherever you are.