IT projects anywhere in the U.S., run from Los Angeles
Most of the work is done remotely, and we gladly travel to you for the parts that need hands on site.
What to expect
- Our base
- Los Angeles, CA.
- Where we take projects
- Anywhere in the United States.
- How the work gets done
- Remote support, plus on-site work when we travel to you.
Does GlobeVM work outside California?
Yes. GlobeVM takes on projects anywhere in the United States. Most managed IT and security work is done remotely, and we gladly travel to your office for installs, network projects and anything else that needs hands on site. We're based in Los Angeles, CA, so on-site work means we travel to you.
How a remote and travel project runs
1
First call
From Los Angeles
Tell us where you are and what the job is. Ask for the price, the scope and how travel will be handled before work starts.
2
Remote work
From Los Angeles
Most managed IT and security work is done remotely.
3
On-site work
At your site
We travel to you for installs, network projects and anything else that needs hands on site.
4
Ongoing help
From Los Angeles
If you keep us on for support, your team reaches us by phone, email or the support portal.
- Most of the work stays remote. We travel for the parts that need hands on site.
What's done remotely and what's done on site
Remote, from Los Angeles
- Help desk by phone, email and the support portal
- Patching and maintenance
- Microsoft 365 and cloud administration
- Firewall management, endpoint protection, email filtering and multi-factor sign-in
- Backup oversight and restore tests
- IT planning
On site, when we travel to you
- Installing new equipment
- Network projects
- Moving servers out of an office
- Cabling, Wi-Fi installs and office moves: we bring in reliable partners to work with us. Ask what's possible at your location.
- Anything else that needs hands on site
Ask on your first call what we'll need from your side.
Projects that suit this
When a local provider fits better
- You want someone at your door the same day, every time something breaks.
- You need regular on-site days and have no room to plan travel around them.
- The job is many small hands-on tasks, with nobody on your side to help between visits.
If your job looks like this, tell us on the first call.
A multi-site project from our case studies
This manufacturer had an office in Los Angeles, a warehouse to keep connected, and sites in another state and another country that needed to reach it. We connected the Los Angeles office to the company's other sites, with Cisco security and wireless access points built for the warehouse.
Questions about working at a distance
Where is GlobeVM based?
We're based in Los Angeles, CA, so on-site work means we travel to you.
How do support hours work across time zones?
We're based in Los Angeles, so ask on your first call how support hours fit your time zone. 24/7 monitoring runs with trusted monitoring partners, and George is part of it.
Do you charge for travel?
We don't publish a travel rate. Ask about travel on your first call.
Who does cabling and Wi-Fi installs?
We bring in reliable partners to work with us on these jobs. They are partners, not GlobeVM staff. Tell us your location on the first call so we can say what's possible there.
More answers in our managed IT and cybersecurity FAQ.
Tell us where you are and what the job is
Start with a call or the form, wherever you are.
Outside California? We take on projects anywhere in the United States and gladly travel to you, so call us wherever you are. Toll-free: (866) 428-8090.